How can we help?
A little help with your next look.
Need help with sign-in, a clothing item, a try-on or your account? Email r.mashego333@gmail.com. Do not send passwords, sign-in codes or sensitive photos.
Try-ons and clothing
Fitglance lets you save clothing from a photo or a product page, build outfits and preview them on your photo. AI previews are illustrative: they cannot guarantee fit, sizing, fabric or exact garment details. Compare the result with the retailer's listing before you buy.
Saved photos and looks
Your wardrobe and saved looks are stored on your device, not synced between devices. Signing out removes local Fitglance photos and saved looks from that device. Photos you exported to your photo library remain there until you remove them separately.
Purchases
If points packs are available in your version of the app, the app and the App Store or Google Play checkout show the current price and allowance before you pay. Remaining points are linked to your Fitglance account; your wardrobe and saved looks stay on your device. For a missing or incorrect balance, contact support with your account email and the store receipt or order number. Do not send payment-card details. For refunds, use the purchase history or refund process of the store where you paid.
Account and data requests
Delete your account in the app under You > Delete account. If you no longer have the app, you can request account and data deletion here. You can also email support to request access, correction or deletion of your information.